5 Reasons Why Remote Monitoring Patients is Better for Everyone

CCM Featured ImageThe US health system, with its roots in fee-for-service reimbursement, predominantly still incentivizes physicians and providers based on volume of in-office visits and procedures. The more you go to the doctor, the more the physicians and their groups get paid. It is economically set-up to have you go to the doctor, not to prevent it.

Most of us go to the doctor one time a year. But for those of us who suffer from a chronic disease, visits typically happen more often: monthly, quarterly, bi-annually, etc. Emergencies and complications add more visits. For the patient, this could mean missed work, rescheduling commitments and lots of stressful running around. It also means the system gets paid.

“We all know how hard it can be to schedule and attend a doctor’s appointment when we are working, taking care of children, and living our lives.”

Is there a way to make it easier?

Remote Monitoring is a new concept in the medical field where care teams can track a patient’s health status and engage with them remotely to help prevent some of those complications. It requires workflow and mindset to change, but it benefits us all.

Patients get access to care at the right time, without having to leave work, children and other obligations.

Clinicians get to deliver care in a way that creates better outcomes and starting at the beginning of this year (2015), they can even get paid for it.

And Payers ultimately optimize their spend because people get more frequent, but less expensive care, driving better outcomes.

At Glooko, we enable Endocrinologists, Primary Care Physicians (PCPs), CDEs and other care providers to deliver Remote Monitoring in an easy, fast and frictionless way for people with diabetes.  Glooko enables patients to easily sync their blood glucose, medication, exercise and diet information with their mobile phone and we then put that information into the secure cloud so it can be shared with their care team to see and act on as needed.  If a patient needs help, the team has the information they need at their fingertips to give them the support they need.

We’ve started doing so with many large and innovative Accountable Care Organizations and Integrated Delivery Networks and have enumerated the following 5 key benefits:

1) Immediate: Number 1 on our list is the immediacy of Remote Monitoring. If a person with diabetes isn’t feeling well, they can contact their care team and they will remotely have all of their diabetes data shared with them via Glooko. In addition, the care team has on-demand access to a risk stratified view of all connected patients’ data, allowing them to see which patients may need near-term help so they can proactively contact them. Using Glooko they can message out to the patient, providing advice, medication changes and more, all remotely.

2) Saves the System Costs: Remote interactions, that are proactive, and help mitigate brewing issues, saves the system costs that result from emergencies. Patients are not only happier because their care fits into their life, but they can learn from smaller issues to then prevent big issues that could result in an expensive hospital visit.

3) Mitigates the Need for Extra Appointments: When the care team adds or changes a medication or dosage, these types of changes can often lead to extra appointments to check-in to see if the change worked. Instead of having to come-in, the care team can track patient progress remotely and make any necessary changes without extra appointments.

4) Reduces Missed Work: People with chronic diseases often miss work, in fact a recent Gallup poll showed that missed work due to absenteeism for people with chronic diseases costs the system over $153 billion a year! Remote Monitoring reduces the need for multiple appointments for things like medication adjustments allowing people to stay productive.

5) Reduces Expensive Incidents: Remote Monitoring actually gives the care team and the patient shorter, but more frequent, opportunities to check in. Remote access to patients’ data makes it easier for teams to track, manage and engage with patients who need extensive and continuous care and who are prone to clinical incidents. By engaging people with diabetes more frequently through remote monitoring, events like hypoglycemia and hyperglycemia are discussed and acted on, preventing larger issues from arising.

Has your practice or health care team started to remote monitor? Ask us how you can.

Robin Beadle